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Q. What is a cooperative?
 
A.  A corporation owned by its members providing them goods and/or services at cost.  Cooperatives are not designed to make a profit, but to return any surplus of revenues over operating costs to their members.
 
Q.  What is the purpose of the Camino Fiber Network Cooperative?
 
A: To provide fiber optic advanced telecommunications services to member premises starting in the Camino area and expanding to adjacent areas with the goal of “no home left behind.”
 
Q. Why a cooperative?
 
A. Cooperative corporations have a long history in the United States, having been formed in the early 20th century to provide water, electric power and telecommunications services in areas where these services were not available.  It is an established and proven organizational structure that offers significant cost and tax advantages over commercial providers.
 
Q. Who owns and runs the cooperative?
 
A. Cooperatives are owned and democratically managed by their members who elect the board of directors. 
 
Q. What services would the coop initially provide?
 
A.Telecommunications services including high speed Internet and Voice Over Internet Protocol (VOIP).
 
Q. What is VOIP?
 
A. VOIP uses the Internet to carry voice conversations much like the publicly switched telephone network has done for decades, offering very high digital sound quality and a menu of features including voice mail, caller ID, call waiting, etc. 
 
Q. How fast would the Internet connection be?
 
A. The connection would be very fast, at least 20-30 Mbs for both downloads and uploads with higher speeds offered in the future.  This will enable those running small and home-based businesses to work with large files and videoconference with clients and customers.  Members would also be able to teleconference with distant relatives with high speed Internet connections and consult with doctors and other medical providers who have telemedicine capabilities.
 
Q.  Why fiber optic network infrastructure?
 
A.  Fiber is a proven technology that can serve our current and future needs.  It can easily be expanded and upgraded to offer higher speeds and isn’t likely to become obsoletein the foreseeable future.
 
Q. What would these services cost?
 
A.  The goal of the cooperative is to offer advanced telecommunications services at superior value and at affordable rates comparable to similar services available elsewhere that typically run $50 to $120 per month.

Q. Why haven’t the existing telephone and cable companies provided these services my premises?
 
A. They are publicly traded, shareholder owned companies that must earn a profit and pay dividends to their shareholdersas well as income and other taxes.  Accordingly, they have chosen to concentrate their capital expenditures on advanced telecommunications infrastructure in more densely populated, newer suburban and metro areas where they are likelier to earn larger and more rapid returns on their investments.
 
Q. I already have cable or DSL.  Why should I join the coop? 

A. The coop will be able to offer significantly more robust and higher value services than currently offered or likely to be offered from telco and cable companies in the foreseeable future.  In addition, fiber optic cable is a proven technology that provides enormous capacity to accommodate future growth and needs, protecting it from obsolescence.  The very high throughput provided by fiber will allow members to download high definition television programs and films in just minutes; participate in video conferences with business associates, employers, and relatives and take part in telemedicine and distance learning programs.  In addition, the co-op aggregates the buying power of its members which should result in superior service options and customer service than offered by large telcos and cable companies.

Q. I currently subscribe to wireless Internet service.  Would the coop’s fiber optic-based service be a better deal for me?
 
A. Yes.  It will provide a much faster and more reliable Internet connection for less money than existing wireless services and it will be able to easily handle high definition video content. 

Q. Will the coop offer video Internet Protocol TV (IPTV) service?
 
A. The cooperative plans to look into offering this service since the fiber optic infrastructure will enable delivery of video programming including high definition video.